Perspective is Critical to Understanding Opinions and Attitudes

This week I read two articles on perspective. Kimberly Stefanski wrote one, and the other was a short video by Gary Vaynerchuk. I liked the format Kimberly used, and I am adopting a portion of it for my article today. … Continue reading

What Drives Success After a Global Pandemic?

Responsiveness and customer service can lead companies to excel after the global pandemic. My former background was in quality assurance. One conference I went to talked about customer service. I was super impressed with a story about a well-known, high-end … Continue reading